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Deposit and Cancellations Policy 30% deposit or full credit card details are required to confirm a reservation. Reservations are accepted in good faith. Due to our intimate size, cancellations affect us significantly. In the event of a cancellation, the following policy applies: Reservation
cancelled within 30 days of arrival - 30% charge The above cancellation amounts are for the entire stay booked, Naturally we will endeavour to re-book the rooms and if successful a refund will be made. No smoking Policy Our primary focus at The Canyons Country Lodge is the well-being and comfort of all our guests, therefore we have a non-smoking policy that applies throughout the lodge. Children Our guests come to escape their busy lives and relax in a peaceful and tranquil environment. Therefore we regret that we cannot accommodate children under the age of thirteen years. An exception can be made to this condition when one group books the exclusive use of the lodge. TEL: (64) 3 442 6108 | EMAIL: INFO@THECANYONSLODGE.COM |